Shipping policy

S&P Crafty Party Favors — Shipping & Returns Policy (2025)

Return Policy

Return Period

You have 30 days from the date of receipt to initiate a return, except for custom-made or personalized items, which are non-returnable unless damaged during shipping.

Eligibility for Returns

To qualify for a return, your item must be unused, unopened, and in its original packaging with all tags attached. Proof of purchase is required.

How to Start a Return

Email us at nique@spcraftypartyfavors.com with your order number and reason for return.

If your return is approved, you’ll receive a return shipping label and step-by-step instructions.

Return Address

S&P Crafty Party Favors

250 Amboy Ave

Woodbridge, NJ 07095

Damages & Issues

Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us immediately at nique@spcraftypartyfavors.com so we can evaluate the issue and make it right.

Non-Returnable Items

We cannot accept returns on:

Custom or personalized products

Perishable or edible items (e.g., treats, snacks)

Personal care or hygiene items

Hazardous materials

Sale items or gift cards

Exchanges

To exchange an item, please return the original product. Once your return is processed, you can place a new order for your preferred item.

Refunds

Once your return is received and inspected, we’ll notify you of the approval status.

Approved refunds are processed within 10 business days to your original payment method.

Please note that bank or payment processor timelines may vary.

Shipping Policy

Order Processing Time

1. Order Confirmation: You’ll receive a confirmation email immediately after placing your order.

2. Processing Time: Orders are typically processed within 3–7 business days, excluding weekends and holidays.

Custom or made-to-order items may take longer.

3. Proofs & Approvals: For custom designs, please respond promptly to approval requests to avoid shipping delays.

Shipping Methods & Delivery

1. Carriers: We ship through trusted partners such as USPS and UPS.

2. Shipping Options: Standard, expedited, and express options are available at checkout.

3. Delivery Estimates: Delivery times vary based on your location, shipping method, and product availability.

4. Tracking: You’ll receive a shipping confirmation email with tracking details once your order has shipped.

5. International Shipping: Available for select products. Recipients are responsible for customs duties and taxes.

Shipping Costs & Delays

1. Rates: Calculated based on method, destination, weight, and order size.

2. Free Shipping: Occasionally offered during special promotions.

3. Delays: We are not responsible for delays due to weather, postal carrier issues, or other factors outside our control.

4. Communication: If a significant delay occurs, we’ll notify you immediately.

Address Accuracy

1. Please ensure your shipping address is correct at checkout.

2. Contact us immediately if you need to update your address before your order ships.

Once shipped, address changes cannot be made.

 

Contact Us

For questions or concerns about shipping or returns, contact us:

📧 nique@spcraftypartyfavors.com

📞 848-200-8153 / 848-975-0989

📍 250 Amboy Ave, Woodbridge, NJ 07095